The it might be because our email went to your spam or junk folder.
Please check your spam or junk folder
If you use Gmail and you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.
If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by adding our email support@usgco.com & noreply@usgco.com addresses to your Contacts list.
I dont know my registration number and password to my account
You can request your customer and password to be send to your email via this link, https://www.usgreencardoffice.com/login or you can contact our support on https://support.usgreencardoffice.com/hc/en-gb/requests/new
I forgot my password, how do I get a new one?
Answer:
Please use this link to reset your password: https://www.usgreencardoffice.com/see-status-of-your-application/password